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Electric Co. Improves Customer Service with TeleNav Track

 - TeleNav, Inc. today announced that Brown Electric Company, Inc., a supplier of industrial, electrical and instrumentation contracting solutions, has improved employee accountability and reduced operating expenses with the implementation of TeleNav Trackā„¢, a market leading GPS-enabled Mobile Resource Management (MRM) service.

Brown Electric has been in business for more than 30 years and has earned a reputation of providing quality services to its customers in the Mid-Atlantic region of the United States. High specialty labor costs and rising material prices have increased the need for real-time project management data in the commercial electrical contracting industry. With an amplified focus on effectively managing its mobile workforce, Brown Electric began researching mobile GPS solutions. It was important to find a system that could be incorporated within its existing wireless devices, and the company chose TeleNav Track based on its ease of implementation.

With TeleNav Track, mobile employees at Brown Electric are able to utilize turn-by-turn voice activated driving directions from their mobile phones, saving time when navigating to clients' sites. The system's 'favorite location' feature allows users to store and recall commonly used addresses at a moment's notice. In addition, GPS tracking gives management a clear view of operational productivity and current workforce locations. With that knowledge, Brown Electric can easily allocate mobile assets and employee services to appropriate locations. This real-time snapshot of its mobile resources immediately improved customer satisfaction, lowered operating expenses and increased employee accountability.

"The easily accessible navigation options of TeleNav Track have become invaluable assets for our employees. The turn-by-turn directions are easy to follow and save employees a considerable amount of time when trying to get to a location," said Luke Wade, manager at Brown Electric. "While workers are saving time and increasing productivity, the company has saved on costs and is able to provide even better customer service. We can now determine the closest craftsman or safety professional to an emergency location and dispatch accordingly, something we weren't able to do before implementing TeleNav Track."

"Brown Electric and other companies that rely heavily on managing mobile workforces are discovering that technological advancements for mobile devices can greatly contribute to continued success," said Sal Dhanani, sr. director, marketing and co-founder of TeleNav. "TeleNav Track gives management the insight they need to improve field operations, delivery quality customer service and save on overhead costs in the process."

TeleNav Track enables organizations to optimize mobile workforce operations through mobile GPS tracking and navigation, wireless timesheets, job dispatching and wireless forms -- all using existing GPS-enabled mobile phones. Currently, more than 8,000 organizations rely on TeleNav Track to help manage their mobile resources.

Industry analyst firm, Frost & Sullivan, recently recognized TeleNav Track as the #1 MRM solution with its 2008 North American Mobility Award for Best MRM Solution on a Handheld Device. For a free consultation or to order TeleNav Track, customers should visit http://www.telenavtrack.com or call 1.88.TeleNav.2 (1.888.353.6282).

To subscribe to an RSS feed of TeleNav press releases, please go to http://www.lewiswire.com/us/lewiswire/TeleNav/c/24 and click on 'Subscribe to RSS.'

About Brown Electric Co., Inc.

Brown Electric Co., Inc. is an industrial and commercial electrical contractor specializing in new construction, electrical maintenance, fiber optic installations, emergency power restoration projects, system upgrades and instrumentation and control system services; such as, calibration, checkout, troubleshooting and system commissioning. In order to support these services, Brown Electric also offers project management and professional engineering solutions to our clients.

For more information on Brown Electric, please visit www.brownelec.com.

About TeleNav, Inc.

TeleNav, Inc., a privately-held company headquartered in Sunnyvale, California, was the first to launch a cell phone GPS system in the United States. Deployed by 15 carriers in 21 countries, TeleNav is a global leader in wireless location-based services (LBS). Currently, the company's solutions are available in four continents, including North and South America, Asia and Europe.

TeleNav's solutions include GPS navigation, Mobile Resource Management (MRM), asset GPS tracking (AVL), social networking and local search. The company's flagship product, TeleNav GPS Navigatorā„¢, is comparable to in-car systems found in luxury vehicles, offering a superior experience with functionality, such as automatically-updated maps and business locations, full color 3D moving maps, traffic alerts and one-click rerouting, location-sharing, business reviews, speech recognition, Wi-Fi hotspot finder, lowest-price fuel finder and more. TeleNav's enterprise application, TeleNav Track, incorporates GPS-enabled tracking, time sheets, wireless forms and navigation. TeleNav Track is a widely adopted service with over 8,000 customer organizations using it today.

TeleNav products are available on more than 200 wireless devices and run on all major mobile platforms currently available. TeleNav's partners include Sprint Nextel, AT&T, T-Mobile USA, Alltel, Boost Mobile, Qwest, SouthernLINC Wireless, Rogers, Bell Mobility, T-Mobile UK, T-Mobile Austria, China Mobile, Vivo Brazil, NII Holdings, Research In Motion (RIM), Motorola, Samsung, Sanyo, LG, Palm, HTC, Hewlett-Packard, Nokia, NAVTEQ, Tele Atlas, deCarta, INRIX, Qualcomm and SiRF Technology Holdings.

For more information on TeleNav, please visit www.telenav.com.