T-Mobile, a subsidiary of Deutsche Telekom, has chosen Syclo’s Agentry as part of its enterprise asset management strategy by selecting MRO Software’s Maximo and Maximo Mobile Work Manager solutions built on the Agentry development platform. Maximo Mobile Work Manager allows technicians access to work orders and performance data at the point of work. T-Mobile now represents one of the largest deployments of Syclo technology.
Intermec Technologies has expanded by adding two companies to its premier partners program: Aereon Solutions and GlobeRanger. Aereon is offering the Intermec 700, equipped with Aereon’s own FieldMaster software, to its customers in HVAC, plumbing/electrical contracting and construction. GlobeRanger will be offering its customers Intermec’s 700 series for supply chain solutions in transportation/logistics, field service and field sales.
Wireless Knowledge, a Qualcomm subsidiary and mobile solutions provider, and Motient have teamed up to offer the former’s Workstyle Wireless Knowledge as part of a package that includes monthly airtime, server and client software license fees, and software maintenance. The package will be available to Motient users of the RIM 850 and 857 wireless handhelds. Workstyle server edition provides access to e-mail, calendar and contact information behind the corporate firewall, as well as triple-DES security technology.
Detto Technologies and Keyspan have joined forces in the Move2Mac, creating an easier way to move data from a Windows-based PC to a Mac. Detto, specializing in information migration technology, wanted to work with Keyspan for their trusted name and knowledge in the Mac community. Move2Mac won Best of MacWorld New York 2002.
Paymentech, a Dallas-based payment solutions company, will be offering Apriva’s wireless point-of-sale (POS) solution. Apriva’s POS includes devices, standard payment processing functions, wireless wide-area network access, Web-based reporting, centralized management tools and guaranteed transaction security.
Method IQ, a wireless applications and services provider, has begun national pilot programs testing a wireless work-order management application based on Interactive Intelligence’s Mobilité. The application, targeted at distributed sales and service delivery organizations, allows field technicians to manage service-related information, including changing the status of a work order and logging time spent, on a PDA. Method IQ is also developing an application for contact center supervisors called miQtime, which is currently being bundled with the latest Interactive Intelligence management software.
Astea and Telcordia Technologies announced a VAR agreement packaging the Astea Alliance PocketPC with mobile PDA access to the Telcordia Force System, a workforce management system. Telcordia provides operations support systems, network software and consulting and engineering services to the telecommunications industry around the world.
Palm Solutions and Bea Systems announced a working relationship to bring Web services to Palm handhelds. On the device-side, Palm will work to develop tools and a software suite that will simplify development and deployment of mobile Web services, while Bea will work with Palm to integrate Bea’s WebLogic Server 7.0 and WebLogic Workshop products. Palm’s new Reliable Transport technology is a key element in the deal, providing a secure and usable platform for sending XML data.
Associated Global Systems has teamed up with Teranetix to offer a repair component to its recovery and return program. Together they will provide a comprehensive service for tracking product returns. ASG’s Recovery and Return service helps customers by assuming responsibility for returned products—from pick up, de-installation, and swap-out to return to stock, and inventory control.
ViryaNet, a mobile and Web-based software applications provider, announced two major partnerships this month. One, with Utility Safety Accessories & Technologies, a ruggedized field computing hardware provider, unifying USAT’s hardware systems with ViryaNet's mobile workforce software solutions. The other, with Hitachi Systems & Services, will offer systems integration and field service management consultation, as well as market ViryaNet’s Service Hub and suite of software applications within Hitachi’s core markets.
Eloquent, in the sales effectiveness business, has teamed up with WebEx Communications to integrate WebEx’s Meeting Center services with Eloquent’s LaunchForce application. Users can now attend online meetings while accessing product information and sales tools, including rich media presentations from product experts and online demonstrations.