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September 2003

Field Report

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AFSMI S-Business Education Summit and Expo

By Teresa von Fuchs

Anne M. Mulcahy, CEO of Xerox, will kick off the keynote addresses at this year’s AFSMI S-Business Education Summit and Expo, October 26-29 at the Reno Hilton. Conducted by the Association for Services Management International, a worldwide association for professionals in the high-technology services and support industry, the education summit includes more than 40 sessions focusing on leadership, human capital management, services marketing and sales, service delivery and smart sourcing.

Attendees of the expo can test drive the latest technology, products and services from companies such as Microsoft, Oracle, SAP and Siebel. This year’s Summit will also feature a Keynote Leadership Panel and a new segment on “Hot Topics for 2004.” Other speakers include Bob Bragdon, publisher of CSO magazine; Dr. Gary Bridge, VP of Cisco; and Ron Silliman, senior analyst at Gartner. Check out www.afsmi.org for more info.

Copyright 2004 Leisure Publications, Inc. All rights reserved.
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