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Articles & Archives
July 2007

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Cover Story
  • Conquering Spam...
    By Arielle Emmett
    When massive spam attacks brought Gristedes’ online order system to a halt, the New York grocery institution fought back.
Field Service
  • Changing Channels
    By Michael Barbella
    Time Warner Cable boosts productivity with paperless workforce management system.
Mobile CRM
  • The Shape Shifter
    By Lynnette Luna
    What started as Microsoft’s Project Origami has become a mobile category all its own.
Next-Generation Wireless
  • Striving for Seamless
    By Teresa von Fuchs
    From cellular to WLANs and back again, UMA handsets are mastering the handoff and proving big competition for VoIP.
Supply Chain
  • Linking Inventory to Profits
    By Kassandra Kania
    Tellabs focused on building its network, reducing inventory and improving service—and recouped $5 million in the process.
Syncing Up
  • Consumer Culture
    Michelle Maisto
    It’s been fun to finish up this special Products Issue just days before the debut of the Apple iPhone.
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